Lessons learnt from the implementation of ICT applications to support the water sector

The paper looks at specific case studies in attempt to broaden understanding of how ICT can be used to strengthen monitoring, to discuss the different drivers that shape stakeholders’ adoption of better monitoring. It goes on to suggest how to go about designing new systems in order to have maximum impact and shares lessons from South Africa, Tanzania and Mozambique.

The final recommendations focus on issues such as: user-centric design; change management; how to assess and harness incentive structures and ways to sustain progress over the long-term.

Source: SeeSaw newsletter, 12.5.2014

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Guide to Monitoring and Evaluating Knowledge Management in Global Health Programs

Ohkubo, S., Sullivan, T. M., Harlan, S. V., Timmons, B. T., & Strachan, M. (2013). Guide to monitoring and evaluating knowledge management in global health programs. Baltimore, MD: Center for Communication Programs, Johns Hopkins Bloomberg School of Public Health.

The Guide to Monitoring and Evaluating Knowledge Management in Global Health Programs introduces standardized practices to evaluate whether KM projects, activities, and tools are effective at supporting global health and development efforts. The Guide describes the cycle of knowledge assessment, capture, generation, synthesis, and sharing, as well as how to evaluate a range of KM products, services, and tools.

It offers a list of 42 indicators that program managers and evaluators can use to track the progress of their own KM activities, and instruments to measure the contribution of KM activities to health policy and program outputs and outcomes. The Guide also discusses why monitoring and evaluation of KM approaches and activities is important and provides a series of recommended techniques and tools.